Your Customers Are Leaving. MySpot Brings Them Back.
The AI-powered queue and appointment platform that lets your customers book, confirm, cancel, and reschedule by text message. No app. No account. No friction.
MySpot AI
NatJay Barbershop
Lost to no-shows annually across North America
Of consumers avoid businesses with visible lines
No-show reduction with two-way SMS reminders
SMS open rate — vs 20% for email
The Problems Costing You Thousands
North American businesses lose billions every year to no-shows, wait times, and manual scheduling. Here's what the data says.
The No-Show Epidemic
Lost annually across North America. Healthcare alone loses $150B/year. The average beauty business loses $15,000/year.
Source: Curogram, PMC/NIH, On-Demand App
Customer Abandonment
Of consumers avoid businesses with visible lines. After 8 minutes, 23% leave. After 12 minutes, 46% walk away.
Source: Waitwhile 2024, QueueHub
Lost Revenue
Per week wasted on manual scheduling. 67% of customers choose a competitor if they can't book online instantly.
Source: On-Demand App, Heallist
Customer Churn
More expensive to acquire a new customer than retain one. 50% switch after a single bad experience.
Source: Qualtrics
Three Steps. Zero Complexity.
MySpot works with what your customers already have — a phone that sends texts.
Customer Joins
Scan a QR code, visit your link, or simply text your number. No app download needed.
AI Handles Everything
Our AI concierge confirms, reminds, reschedules, and answers questions — all via text message.
Business Grows
Fewer no-shows, shorter waits, happier customers, and actionable analytics on autopilot.
Everything You Need. Nothing You Don't.
From AI-powered SMS to analytics dashboards — MySpot is a complete platform.
Two-Way AI SMS Concierge
Customers text naturally to book, confirm, cancel, reschedule, and check wait times. Our AI understands intent and responds like a friendly human.
Virtual Queue Management
Eliminate physical lines. Customers join remotely via QR code, link, or text — then arrive when it's their turn.
Online Appointment Booking
24/7 booking through your website or SMS. Customers can book at midnight and the AI handles it.
Smart Reminders
Automated 24-hour and 1-hour reminders with two-way confirmation. Customers reply to confirm, cancel, or reschedule.
Post-Visit Feedback
Automated follow-up after appointments collects ratings and feedback. Low scores get flagged for human review.
Customer Re-Engagement
Haven't seen a customer in a while? MySpot reaches out with personalized messages and suggested openings.
Built for 25+ Industries
Any business with a queue or appointments — MySpot adapts to your industry, your brand, and your workflow.
Ready to Stop Losing Customers?
Join the businesses using AI-powered SMS to reduce no-shows, eliminate wait times, and build lasting customer relationships.
Book a Demo