One Platform. Every Feature You Need.

MySpot combines queue management, appointment booking, AI-powered SMS, analytics, and compliance — so you can focus on what you do best.

Two-Way AI SMS Concierge

Customers text naturally to book, confirm, cancel, reschedule, and check wait times. Our AI understands intent and responds like a friendly human.

Virtual Queue Management

Eliminate physical lines. Customers join remotely via QR code, link, or text — then arrive when it's their turn.

Online Appointment Booking

24/7 booking through your website or SMS. Customers can book at midnight and the AI handles it.

Smart Reminders

Automated 24-hour and 1-hour reminders with two-way confirmation. Customers reply to confirm, cancel, or reschedule.

Post-Visit Feedback

Automated follow-up after appointments collects ratings and feedback. Low scores get flagged for human review.

Customer Re-Engagement

Haven't seen a customer in a while? MySpot reaches out with personalized messages and suggested openings.

TV Display Mode

Turn any screen into a live queue board. Customers see their position in real-time — no hardware required.

Analytics Dashboard

Hourly heatmaps, staff performance, no-show rates, average wait times, and revenue tracking.

White-Label Customization

Your logo, your colors, your brand voice. MySpot disappears — your business shines.

Privacy & Compliance

PIPEDA, CASL, and TCPA compliant. AES-256 encrypted phone numbers, consent tracking, and audit trails.

See It in Action

Every feature is customized to your industry, your brand, and your workflow. Book a demo to see how MySpot works for your business.

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