One Platform. Every Feature You Need.
MySpot combines queue management, appointment booking, AI-powered SMS, analytics, and compliance — so you can focus on what you do best.
Meet Kai — Your AI Concierge
Every MySpot business gets Kai — an AI SMS concierge that handles bookings, queue management, reminders, and customer questions through natural text conversation. Kai adapts to your brand voice and works around the clock.
Meet Kai — Your AI SMS Concierge
Kai is your AI-powered front desk. Customers text naturally to book, confirm, cancel, reschedule, and check wait times. Kai understands intent, remembers names, and responds like a friendly human — 24/7.
Virtual Queue Management
Eliminate physical lines. Customers join remotely via QR code, link, or text — then arrive when it's their turn.
Online Appointment Booking
24/7 booking through your website or SMS. Customers can book at midnight and the AI handles it.
Smart Reminders
Automated 24-hour and 1-hour reminders with two-way confirmation. Customers reply to confirm, cancel, or reschedule.
Post-Visit Feedback
Automated follow-up after appointments collects ratings and feedback. Low scores get flagged for human review.
Customer Re-Engagement
Haven't seen a customer in a while? MySpot reaches out with personalized messages and suggested openings.
TV Display Mode
Turn any screen into a live queue board. Customers see their position in real-time — no hardware required.
Analytics Dashboard
Hourly heatmaps, staff performance, no-show rates, average wait times, and revenue tracking.
White-Label Customization
Your logo, your colors, your brand voice. MySpot disappears — your business shines.
Privacy & Compliance
PIPEDA, CASL, and TCPA compliant. AES-256 encrypted phone numbers, consent tracking, and audit trails.
See It in Action
Every feature is customized to your industry, your brand, and your workflow. Book a demo to see how MySpot works for your business.
Book a Demo